Everything about the subscription sits in one place: Settings → Company → Contract & subscription. Only the Office – Admin sees this tab.
What the price is made of
Three things that count separately:
- The package — Single, Team or Company. You choose it yourself, and it determines which features you have. Every package comes with office seats: Single with one, Team with two, Company with three.
- Licenses you add — every further office seat and every field worker, counted per person. Field workers are not included in any package.
- Add-ons — automation and, on Single and Team, scheduling. These count per business, not per person: the price stays the same no matter how many people work for you.
The amounts that apply are in the price table in the same view — which is why they are not repeated here. All prices are exclusive of VAT. You are billed in the currency of your country; a separate price table applies to each country, and the amounts are not converted but set individually for each country. Romania is the exception: billing there is in euros, because the payment provider does not support the Romanian leu. Your bank may therefore charge conversion fees.
An office license includes the mobile app. Anyone who works in the office and on site does not need a second license.
What each package includes
| Single | Team | Company | |
|---|---|---|---|
| Office seats in the package | 1 | 2 | 3 |
| Incoming invoices, including by email | — | up to 50 per calendar month | unlimited |
| Cumulative interim invoices | — | yes | yes |
| Importing GAEB, ÖNORM and DATANORM | — | yes | yes |
| Job costing | — | yes | yes |
| Scheduling | add-on | add-on | included |
| Automation | add-on | add-on | add-on |
If the monthly quota on Team is used up, invoices by email still arrive in the inbox and stay there at least until the end of the following month. You can take them over from the following month on; they then count toward that month's quota.
Everything else — quotes, invoices in every format, time tracking, projects, the mobile app, the data export — is the same in every package. During the trial you have all of it, plus both add-ons.
Changing your package
Zirko never changes your package on its own — not even when more people need to work in the office than your package has seats. For that, you add office seats or switch to a bigger package yourself.
- A bigger package takes effect at once and is charged pro rata for the rest of the current billing period.
- A smaller package takes effect at the end of the current period. Until then you keep what you had, and there is no credit. Only the office seats that go away with the smaller package can no longer be assigned to anyone, starting right away.
- If you switch to Company, a booked scheduling add-on is dropped — it is already included there and is not charged twice.
What a smaller package does not include is still kept. Recorded incoming invoices, imported catalogs and tenders, planned assignments and the costs of your projects stay readable and exportable — you just cannot create anything new there. A cumulative interim invoice series you have already started carries on through to the final invoice.
Monthly or annual
You can switch between the two at any time — Switch to annual billing or Switch to monthly billing respectively.
Before the switch, Zirko shows a comparison: what you pay per month today and what you pay afterwards. Three things apply here:
- The switch takes effect at once, not only at the end of the current period.
- What you have already paid for the current period is credited against the new period. You only pay the difference.
- A subscription has exactly one term. Booked add-ons therefore switch with it.
Watch the add-ons in the switch dialog. An add-on you untick there ends immediately with the switch — the unused part is credited. That is something different from canceling further down the page: there the add-on stays available until the end of the period you have paid for.
Adding and removing licenses
The Package and seats card shows what is booked and how many people are actively working — separately for office seats and field licenses. That is also where you choose your package.
What counts is what you pay for, not whom you invite. You add licenses here and remove them here — one or several at a time. You can invite people in the employee administration at any time, but a person can only start working once a matching license is free: an office license for the office roles, a field license for the field roles.
- Added licenses take effect at once and are charged pro rata for the rest of the current billing period.
- Removed licenses end at the end of the current billing period. They are paid for until then, and there is no credit — but a removed license can no longer be assigned to anyone. As long as a removal is only scheduled, you can take it back; the license is then free again.
- You can only remove free licenses. To remove a license that is taken, deactivate the person first.
Nobody is locked out on the cut-off date. If more people are working by then than licenses remain, the removal only applies to the free licenses; the rest keep running and keep being charged. Zirko lets you know, and you can schedule the removal again as soon as you have deactivated someone.
Deactivating frees up a license, but does not remove it. The license is then available to someone else — you keep paying for it until you remove it here. Anyone away for just a few months is deactivated and reactivated later; you do not have to delete them for good for that.
During the trial this limit does not apply: as many people as you like can work. If you start subscribing during the trial, the smallest number of licenses you chose while doing so applies as the limit for up to 24 hours. If more people are working after you subscribe than you have booked licenses for, nobody is locked out either — the card then shows how many people are working without a paid seat. New people only join once you add licenses or deactivate someone.
Adding add-ons
Automation and — on Single and Team — scheduling are add-ons per business. Add now adds an add-on to the running subscription and charges it pro rata for the rest of the period. Cancel add-on ends it when the current period runs out; that period is paid for and is not refunded.
Booking is not the same as switching on. Which automation actually works is your decision under Settings → Company → Automation — each one has its own switch there.
When the terms and conditions change
The same page shows, in the “General terms and conditions” card, which version applies to your business and since when.
If there is a new version, two buttons appear: “View the new version” and “Accept” — and, as long as the objection period is running, also “Object”. If you do not object by the stated deadline, the new version is deemed accepted. If you object, the previous version continues to apply, and either party can terminate at the point in time the new version would have taken effect — in writing, to the email address in the legal notice. If your contract ends that way, Zirko refunds the fee you already paid for the time afterward, pro rata, through the payment provider. Office admins additionally get an email about a new version and, for as long as it stands, see a banner: “New terms and conditions from …”.
The same principle applies to the data processing agreement, but with a consequence: a new version only takes effect with your explicit consent — and until then, whatever only that new version covers stays locked, such as connecting a mailbox of your own (see Setting up email sending).
When a change does not go through
Zirko then writes down why. The most common reasons: there is no running subscription · the subscription has already been canceled · a payment is outstanding · the billing period is renewing right now (in the half hour before that, the payment provider accepts no change).
In all of these cases nothing was changed. After a change it usually takes a few seconds until the payment provider has confirmed it; with Refresh status you can check.